Privacy Policy for Alston Coaches

Alston Coaches ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect
We collect personal information that you provide directly to us, such as:

Contact Information: Name, email address, phone number.
Booking Information: Travel details, preferences.
Communication Information: Information you provide when you contact us.
We may also collect usage data, such as pages viewed and links clicked, to provide a more streamlined experience for our customers. Additionally, we may use cookies to collect information about your interactions with our website. Furthermore, we may utilize engagement data from our social media platforms to target and retarget individuals for future marketing and operational purposes.

2. How We Use Your Information
We use your information to:

Provide Services: Process bookings, manage accounts, and deliver services.
Communicate: Send updates, confirmations, and other relevant information.
Market: Inform you about promotions and special offers (you can opt out at any time).
Improve: Analyze usage patterns to enhance our website and services.
Comply: Fulfill legal obligations and protect our rights.
3. Sharing Your Information
We may share your information with:

Service Providers: Third parties who perform services on our behalf.
Legal Requirements: When required by law or to protect our rights.

4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

5. Your Choices
We may contact you by phone to discuss your potential tour with Alston Coaches. Additionally, you may receive related emails. You have the right to opt out of future marketing communications by clicking the unsubscribe link in our emails.

6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

7. Contact Us
If you have any questions or concerns, please contact Alston Coaches at:

Address: 178 Boundary Rd, Braeside VIC 3195
Email: info@alstoncoaches.com.au
Phone: 1300 553 621
By using our website or services, you agree to this Privacy Policy.